Frequently Asked Questions

Have Home Care Questions? Enhanced Home Care Has Answers!

When it’s time to start researching in-home care services for yourself or a loved one, it’s natural to have lots of questions. As your dedicated Kansas City home care resource, Enhanced Home Care is here to help you find the answers to all your senior care questions. Below, we’ve listed some of the most frequently asked questions that we receive in order to help guide you in your care decisions. Click each question to reveal the answer.

Q: In what areas are your services available?
We are proud to offer our home care Prairie Village families need. We also provide home health services throughout the Kansas City Metro Area, primarily Johnson County (KS) and Jackson County (MO). Please visit our Service Area page for more information.
Q: Who needs in-home care?

A wide range of people can benefit from in-home care services, including:

  • Anyone who is unsafe to be home alone
  • Anyone requiring more personal care than a spouse or family caregiver can provide
  • Anyone who is living with a disability
  • Anyone who has had a change in their health (permanent or temporary) who requires additional help to stay safely in their home
  • Family caregivers who need respite care to avoid caregiver burnout
  • Individuals who would thrive from companionship

If you have a loved one you think might need in-home care, feel free to contact us at Enhanced Home Care any time and we will be happy to discuss care options.

Q: How much do home care services cost?
Because each person’s care needs are unique, it is difficult to estimate what your total care costs will be without an in-home assessment. Please contact us to schedule a free in-home assessment and we can provide a more accurate price for the care you need.
Q. What are my payment options for home care services?
We accept private pay via cash, check, or qualifying long-term care insurance.
Q. Are your home care services covered through Medicare, Medicaid, or insurance?
At Enhanced Home Care, we only offer non-medical home care services which are not covered by Medicare or Medicaid. We do, however, accept long-term care insurance. If you would like assistance with determining how to pay for your care, we will be happy to walk you through the process and ensure that you receive all the care benefits to which you are entitled.
Q. Is your agency licensed?
We do operate under a business license, but are not required to hold a home care license.
Q. Are your caregivers insured and bonded?
Yes. All Enhanced Home Care caregivers are employees of our agency, not contractors, and all are insured and bonded for your protection and peace of mind. Because our caregivers are fully employed by us, they are also covered under worker’s compensation and unemployment insurance.
Q. What makes Enhanced Home Care different from other in-home care companies?
At Enhanced Home Care, our goal isn’t just to provide care, it’s to enhance the lives of each of our clients. We know that our clients have invested a lot to build the homes and lives of their dreams, and we believe they deserve a home care partner who can help them live comfortably and independently. To meet this goal, we work hard to personally assess and fully understand our clients’ individual needs and selectively match them with compassionate, dependable and experienced caregivers. We are well known for our unparalleled customer service and quality care by wonderful caregivers, and we were honored to be named Kansas Small Business of the Year in 2015.
Q. What are the advantages of home care?
Home care allows older adults and disabled individuals to receive the care they need in the place they feel most comfortable – home. We strive to maintain each client’s dignity and independence while providing engagement and socialization for clients who are homebound. Home care also helps family caregivers, spouses and/or children who are caring for loved ones receive a much needed break and achieve better balance.
Q. Who can receive in-home care?
Depending upon their needs, almost anyone, but Enhanced Home Care primarily serves seniors and disabled individuals.
Q. Will I be able to reach a caregiver after hours? If so, how can I contact someone after hours?
Yes. Call our office phone number, (913) 327-0000. Someone is on call 24/7.
Q. How quickly can I arrange for service?
As soon as possible, based upon the client’s needs and available caregivers. A free in-home assessment is required and can be arranged at your earliest convenience.
Q. Do you require a commitment to a minimum of hours and days a week in order to provide care?
There is usually a 4-hour minimum, but since each case is different, we offer a free assessment to meet prospective clients and family members, discuss needs and see how we can meet those needs.
Q. Are your services covered by Medicare?
No.
Q. Are your services available in nursing homes or assisted living facilities?
Yes. We offer home care services wherever you call home.
Q. What if my caregiver is sick and cannot make it to my house?
We ask for caregivers to give us as much notice as possible if they can’t make a shift so we can schedule another caregiver. Typically, a backup caregiver is available at all times.
Q. What kind of services do you provide?
We offer a wide range of non-medical home care services, including: companionship and emotional support, hospital overnights, bathing, hygiene, dressing and mobility assistance, medication reminders, meal planning, preparation and feeding, housekeeping, laundry and other chores, Alzheimer’s and dementia care, respite care, and much more. Please visit our Home Care Services and Specialty Care pages to learn more.
Q. How are your caregivers screened and what are their qualifications?
All our caregivers are thoroughly screened. We conduct multiple in-office interviews, and each caregiver must pass a criminal background check, motor vehicle history, drug test, reference checks, and sex offender registry check before being hired. All our employees are bonded, and insured and many are CPR-certified as well. Most members of our staff are Certified Nursing Assistants (CNAs), Certified Medication Aides (CMAs), or Certified Medication Technicians (CMTs), and all participate in ongoing training on topics current and relevant to our clients.
Q. What kind of training do your caregivers receive?
First, we look for caregivers who already have experience in home care. Beyond that, we offer all caregivers 120 hours of additional specialty care training via the Institute for Professional Care Education (IPCed).
Q. Do you require your clients to sign a service agreement?
We do ask our clients to sign a brief service agreement intended to legally protect both parties on a few topics. It only commits our clients to pay for services that have already been provided.

If you have other questions about us or our home care in Prairie Village, please don’t hesitate to contact the senior care professionals at Enhanced Home Care. Feel free to call us at (913) 327-0000 or click the button below to fill out our contact form.

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